Director, Product Management (Remote)

| Chicago, IL, USA | Remote
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Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey - relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.
Don't meet every single requirement? Here at Inspira Financial, we believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Inspira Financial is the place for you! We look forward to receiving your application! Check out this Inspira Financial video to learn more about our company!
HOW YOU WILL SOAR:
As Director, Product Manager, you will lead the Client relationships, vision, and strategic roadmap for the Medicare One Card (MOC) within Product Management team. The position will partner with multiple Product Owners and squads who will be empowered and accountable to drive specific business and technology outcomes such as improving the client experience, increasing business operational efficiency, launching new benefit products. The ideal incumbent will be strategic, innovative, excellent communication, collaborative skill set and creative with a solid analytic foundation.

  • Innovate for continued partnership / integration with the carriers and their various partners to continually improve, enhance and grow the program participation
  • Translate compelling visions into strategic roadmaps and product planning that align to near- and long-term objectives.
  • Collaborate with cross-functional internal teams to grow the overall business by enhancing the Medicare benefit programs work with the council to own the commercial success
  • Support sales initiatives for new carriers (clients) to drive business
  • Drive product vision leveraging market trends, client needs and competition intel to provide differentiating factors related to the OneCard with additional purse level benefits.
  • Continuously evaluate the market trends on benefit programs available and work with ecosystem that increases value of the OneCard product, specifically as it relates to the card and our card processor for curated baskets
  • Oversee: Build and nurture user forums to capture feedback of the Program, markets and member feedback as it relates to the OneCard
  • Build the business case for new initiatives / benefit administration to support the Medicare OneCard with the product owner that will include leveraging customer insights, market fit, competitor analysis, stakeholder input, financials, compliance and risk data
  • Lead the initial discovery phase of new initiatives to meet demand in the market for the Medicare benefit offerings
  • Consult and influence with the business council Establish and track product success metrics like Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs)
  • Business council and align for the Own the commercial success of the product by partnering closely with Enterprise Strategy, Sales, Marketing, Client Service, Legal, Compliance, and other teams who influence the go-to-market plan, pricing strategies, and product objectives for continued growth of the Medicare OneCard offering
  • Partner with Product Owners to gather complete functional and non-functional requirements, prioritize the roadmap and define the Minimum Viable Product (MVP)
  • Cultivate the product mindset across the product team and by evangelizing the strategy and key success metrics, empower the product team to make decisions as close to the work as possible
  • Build and maintain client relationships with clients (carriers) for the Medicare One Card Program
  • Consult with clients for thought leadership to ensure success of the benefit programs
  • Oversee the gathering and presentation of program specific insights related to Medicare benefit programs that includes monthly governance and contract metric reporting


IF YOU HAVE SOME OR ALL OF THE FOLLOWING, APPLY:

  • Bachelor's Degree
  • Preferred Majors: Consumer products experience in Health Care, Finance, Marketing, Business, Product Development or related field
  • 5-7 years of applicable experience
  • Experience with retirement services, alternative strategies, or custody services
  • Experience with various technology solutions including Salesforce and Service-oriented architecture
  • Background in Financial Services and Fintech strongly preferred.
  • Must be a strategic, innovative, and creative thinker with a solid analytic foundation
  • Demonstrated leadership skills to gain credibility, garner respect, and guide the creation of self-organizing teams
  • Ability to be assertive with business priorities and address opposing viewpoints while adhering to Agile concepts and principles
  • Working knowledge of Agile practices such as iterative development, incremental delivery, backlog management, burn down metrics, velocity and task definition
  • Strong communication, facilitation and interpersonal skills to connect and engage with the team, facilitate discussions, advocate for the team, negotiate with the business, mentor team members, and resolve conflicts
  • Solid analytical skills, creative problem-solving skills, and high attention to detail
  • Ability to work with minimal direction, and flexibility to adapt to shifting priorities and schedules
  • Ability to handle multiple issues simultaneously and manage stressful situations.
  • Strong knowledge of technical concepts and architectural principles to drive scalable solutions


Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners - helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com.
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2023 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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Location

Our company is located in the heart of Oak Brook, within steps of Oakbrook Center mall.

An Insider's view of Inspira Financial

What are some social events your company does?

Our MTC culture is defined by our employees for our employees. The primary aspect of our culture that makes us unique is our ability to “Celebrate.” From charity events to social gatherings, we provide employees with multiple opportunities to learn more about one another, give back to others and expand our professional skills!

Rebecca

Manager, People Operations

What does your typical day look like?

I collaborate with internal business users to gather requirements for projects and enhancements. I develop these solutions using both no-code and code methodologies in Salesforce. It's rewarding knowing that we're making life easier for both our internal and external clients through streamlined, automated processes with a shorter turnaround time.

Alec

IT Business Developer/Analyst

How has your career grown since starting at the company?

I started out as a Sales & Marketing Coordinator at MTC in 2013. I’ve since been promoted twice and asked to lead our MTCulture Team. I test-drove my leadership skills early on by volunteering for opportunities to lead small meetings/projects, join internal and external committees, and organize events and workshops. I always welcome a challenge!

Lauren

AVP, Regional Director, Custody Services

How do you make yourself accessible to the rest of the team?

Throughout the transition to a virtual work environment, I have continued with a “virtual” open door policy. I give visibility into my workload and transparency about my availability through the use of MS Teams, email and open dialogue on current and upcoming projects.

Rachel

Accounting Manager

How does the company support your career growth?

I started as an intern on the help desk team. I had many opportunities to learn and meet 1-on-1 with executives who provided mentoring and support for me to learn and grow. I’m now a full-time employee and my managers are very supportive in pushing me to advance my career, encouraging me to identify areas of the business I’d like to progress into.

Oliver

Application Support Analyst

What are Inspira Financial Perks + Benefits

Inspira Financial Benefits Overview

We provide a full range of competitive benefits, augmented by what we'll call 'soft' benefits like our state-of-the-art office building with fitness center (free access/membership) and business-casual dress code.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Manager level and above have discretionary PTO.
Paid volunteer time
Full-time employees receive 8 hours per year of VTO per year to be used to volunteer in a company-sponsored event during work hours or with a registered 501(c)3 organization of your choice.
Paid holidays
Paid sick days
Office Perks
Free snacks and drinks
Coffee, tea, water and healthy snacks.
Onsite office parking
Fitness stipend
There are free fitness facilities in our office building.
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
We offer eligible employees a company funded contribution applied to a qualified higher education student loan. This benefit helps employees pay off their student loans faster and save money.
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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