Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewThe Services Offer Management team is responsible for the strategy, creation, and maintenance of Motorola's Managed and Support services offerings across our global Land Mobile Radio, Consoles, and Private Broadband portfolio. This includes: gathering and prioritizing service and customer requirements; defining the service offer vision and strategy, collaborating with Product and other key work partners to deliver winning service offerings and solutions, and managing the service offer throughout its lifecycle.
Job Description

We are looking for an experienced Product Manager with a track record of successfully creating and launching products and services, and who is both customer focused and technology savvy. Candidates must also be creative and highly analytical, able to work effectively in a matrix organization, easily adaptable to new processes and new ways of working in order to meet the ever changing needs of our customers. The successful candidate will be responsible for supporting our product teams in bringing new service offerings to market that solve customer problems and create new sources of revenue for our company. In this role, you will contribute to product and service strategies, vision and roadmaps with an end-to-end ownership of the service offerings and customer experience that supports the company's overall strategy and goals. If this sounds like you, then we are interested in speaking with you.

Major Duties & Responsibilities of the Services Portfolio/Product Manager include, but are not limited to:

• Familiarize yourself with company’s product lines and service offerings and their impact on our customers and market as a whole
• Define, develop and deliver new product attached services and subscription services that support organization’s overall strategy and goals
• Build relationships and identify stakeholders across the organization as it relates to your assigned portfolio of service offerings
• Assess service-related customer and company needs, opportunities and pain points, and develop business cases, strategies and roadmaps to address them
• Partner with Go To Market and Marketing teams to develop value propositions, positioning and messaging for your service offerings
• Develop business cases that include in-depth financial analysis, projected returns on investment scenario modeling, pricing and pricing strategies, etc.
• Participate in data-driven, cross-functional prioritization processes
• Lead and coordinate with cross-functional teams to successfully deliver your approved service offers/products. Typical engagement involves teams from Product, Finance, Engineering, Operations, IT, Sales, Marketing, Training/Documentation, Order Administration and third parties.
• Demonstrate strong product management discipline, adherence to defined processes and continuously looking for opportunities to introduce efficiencies.

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Basic Requirements

• Bachelor's degree or higher in business or a technical discipline such as engineering or computer science
• 3+ years of Product Management experience
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel RequirementsUnder 25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].