Account Advisor, Crossover
About The Opportunity
Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 22.6 million diners food ordering experience and we feature over 300,000 restaurants in 3,200 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).
Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
Some Challenges You’ll Tackle
This role is responsible for migrating current consumer restaurant accounts over to other platforms that GH offers, including Grubhub Catering and Group Ordering platforms. Reps will be responsible for educating restaurants on the benefits of the platforms. This role requires the ability to leverage both an account manager and sales mindset in order to both maintain the account as well as educate and sell additional offerings to the restaurants.
Responsibilities:
- Make daily connections to leads, educating them on the different platforms that GH offers and the benefits they can bring to both the client and the restaurant owner.
- Sign up leads onto the different various Grubhub platforms
- Manage multiple leads at one time in all various stages of the sales cycle
- Exceed high-volume quota goals
- Create complex delivery boundaries within GFR that match each client’s needs
- Consult Restaurant Owners with Group and Catering menus to assure that these align with client needs and maximize gross profit on the restaurants behalf
- Contact current clients to resolve various issues and going above and beyond just maintaining the business by adding also selling additional services
You Should Have
- 1-2 years of sales experience
- experience working with (or selling to) restaurant owners is a plus
- Strong communication skills - written and verbal
- Must have a strong phone and email sales acumen, with a focus on consultative selling and discovery of a restaurant's needs
- Have a robust understanding of all Grubhbu's various platforms to an extent of felling 100% comfortable explaining them to detail in potential restaurants
- Expert knowledge of both Sales and AA roles in Salesforce
- Deep understanding of Super Admin roles in GFR
And Of Course, Perks!
- PTO. It’s true, we provide you a generous amount of time to recharge.
- Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.
- Free Food. Kitchens are stocked and free Grubhub each week.
- Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be.
Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. |