Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers, and which is consistently awarded for both. We're all about people and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.
This role will be responsible for standing-up and leading process governance and change management framework for MarTech at Discover. This involves standing up and leading the program for adoption of the latest change management frameworks for new initiatives defined by business risk and central compliance teams. In parallel, coordinating the documentation of governed processes and delivery of associated artifacts followed by risk assessments in line with enterprise guidance. Over time, this role can grow to managing the end-to-end lifecycle and optimization of processes owned by MarTech. Success requires close collaboration with cross-functional teams across product, engineering, business risk, compliance advisory, vendor management and more.
This role will also lead program management for major MarTech initiatives. Initially the focus will be on the Data Collections and Measurement (DCM) product area and may expand over time to other areas. Initiatives will address topics such as tagging, improving resilience for compliance and privacy requirements and tech debt reduction. The role requires close collaboration with product, engineering, marketing, compliance, and other cross functional teams. This role will ensure development of initiative scope, roadmaps, milestones, plans, success metrics, etc. that are aligned with MarTech priorities.
This role will also be responsible for big picture thinking, presenting to executive stakeholders, and holding cross-functional teams accountable for overarching delivery goals. In addition to the efforts will create scalable artifacts for program management that pave the way for consistent program practices across MarTech.
Through all the areas of responsibility, this role will require development and coaching talent to enable future leaders at Discover, partnering closely with cross-functional teams and subject matter experts, and collaboratively driving initiatives while identifying, managing, and escalating risk effectively.
Responsibilities

• Facilitates project prioritization and manages projects.
• Partners with leadership to lead and manage project planning, progress reporting, quality assurance, risk mitigation, communication, and implementation management across Agile teams.
• Participates in budget development and evaluates how work-plan changes impact costs and schedules.
• Manages issue resolution including any required remediation and responses to regulators.
• Manages, coaches, mentors, and develops staff in driving business strategies.
• Stands up and leads the programmatic adoption of the latest change management frameworks for new initiatives defined by business risk and central compliance teams.
• Coordinates the documentation of governed processes and delivery of associated artifacts followed by risk assessments in line with enterprise guidance.
• Provides training and support for process owners as they step into their role.
• Serves as a MarTech liaison for business risk and central compliance teams for change management,
• Over time improve the end-to-end lifecycle and optimize processes
• Leads program management for major initiatives within data collections and measurement to execute on high priority enterprise level initiatives, and influence across our organization.
• Develops scalable program management artifacts to be deployed across other major initiatives within the MarTech team.
• Leverages best practices for influencing and organizational change management at scale to support adoption and adherence to governance processes deployed.
• Manages, mentors and grows direct reports into future leaders for the organization.

Minimum Qualifications
At a minimum, here's what we need from you:

• Bachelor's Degree in Management Information Systems, Business, or related field
• 2+ years of experience in people management, or related field
• 6+ years of experience in Program/Project Management, people management, or related field
• In lieu of a degree, 8+ years of experience in Program/Project Management, people management, or related field

Preferred Qualifications
If we had our say, we'd also look for:

• Master's Degree in Management Information Systems, Business, or related field
• 8+ years of experience in Program/Project Management, people management, or related field
• Project Management Professional
• 6+ years' experience in MarTech and AdTech roles at large organizations
• 2+ years of financial services experience
• Experience with Adobe Marketing Solutions

Application Deadline:
The application window for this position is anticipated to close on Apr-28-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $103,000.00 to $174,200.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• STD, Life, LTD and AD&D
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.