Top Customer Success Jobs in Chicago, IL
Seeking a Customer Success Associate to drive education and create content to maintain client relationships. Responsibilities include assisting customers, troubleshooting technical issues, and collaborating with various departments to provide the best client experience.
The Global Chief Customer Officer will lead Customer Success, Professional Services, and Support teams to enhance client experience, drive adoption and upselling, and shape company strategy. Responsibilities include evangelization, client engagement, and collaboration with executive team. Requires 10+ years of experience in enterprise SaaS, senior stakeholder management, and global company management. Fluency in English and French is a plus. Offers competitive compensation and growth opportunities.
The Customer Success Specialist, Advisory role involves collaborating with account owners on renewal strategies, coordinating post-sale activities, building customer relationships, encouraging upgrades and renewals, and driving customer adoption of software solutions. The position requires a Bachelor's or graduate degree, 2+ years of related experience, and proficiency in MS.
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The Implementation Services Specialist at Inspira Financial will be responsible for completing plan setup in administrative systems, leading implementation calls, serving as a liaison between clients and teams, and ensuring successful onboarding experiences. They will specialize in Consumer Directed Benefits and other product lines, manage client implementation, perform quality assurance checks, and stay updated on laws and regulations affecting employee benefits.
This is an extraordinary opportunity to work with the Americas (AMS) President and engage with the largest and most strategic customers. The AMS Customer Advocate will be responsible for designing and executing the AMS Customer Engagement program, accompanying the President to customer engagements, and working closely with field and product teams to ensure a great customer experience.
The Cash Applications Specialist is responsible for cash application activities and is a critical member of the Accounting team. They will process receipts, reconcile cash receipts, research payment discrepancies, and communicate with customers and internal stakeholders.
Seeking a Senior Customer Success Manager with 10+ years of Client Management experience in a SaaS environment, preferably EdTech. Responsible for building strategic relationships, growing and retaining accounts, and ensuring overall customer satisfaction. Must have strong communication, organization, and project management skills. Remote position at BenchPrep.
Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels. Actively manages and escalates risk and customer-impacting issues. Assists over 100+ customers per day by providing industry-leading care and innovative solutions.
The Automation Controls Specialist at Mondelēz International's Chicago Bakery plays a crucial role in optimizing manufacturing processes through maintenance, troubleshooting, and improvement of control systems and automation equipment. Responsibilities include system optimization, documentation, preventive maintenance, and ensuring safety and compliance.
The Senior Customer Success Manager will own strategic relationships with clients, lead onboarding processes, ensure long-term client success, identify opportunities for growth, and serve as the primary point of contact for troubleshooting and feedback collection.
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