Top Remote Customer Success Jobs in Chicago, IL
Seeking a Customer Success Associate to drive education and create content to maintain client relationships. Responsibilities include assisting customers, troubleshooting technical issues, and collaborating with various departments to provide the best client experience.
The Global Chief Customer Officer will lead Customer Success, Professional Services, and Support teams to enhance client experience, drive adoption and upselling, and shape company strategy. Responsibilities include evangelization, client engagement, and collaboration with executive team. Requires 10+ years of experience in enterprise SaaS, senior stakeholder management, and global company management. Fluency in English and French is a plus. Offers competitive compensation and growth opportunities.
This is an extraordinary opportunity to work with the Americas (AMS) President and engage with the largest and most strategic customers. The AMS Customer Advocate will be responsible for designing and executing the AMS Customer Engagement program, accompanying the President to customer engagements, and working closely with field and product teams to ensure a great customer experience.
This role involves working closely with the Americas (AMS) President to design and execute the AMS Customer Engagement program. Responsibilities include prioritizing customer engagements, organizing executive-level meetings, optimizing customer interactions, deepening relationships, analyzing data, and implementing changes to enhance customer engagement. The goal is to increase customer intimacy and strategic partnerships to support AMS ServiceNow's growth strategy.
As a Senior Specialist in Executive Visual Storytelling at ServiceNow, you will be responsible for producing and editing video content for company leaders to highlight the mission, products, and people. You will work on various visual storytelling projects for internal and external channels, helping position executives as visionary leaders.
Featured Jobs
Seeking a Senior Customer Success Manager with 10+ years of Client Management experience in a SaaS environment, preferably EdTech. Responsible for building strategic relationships, growing and retaining accounts, and ensuring overall customer satisfaction. Must have strong communication, organization, and project management skills. Remote position at BenchPrep.
The Senior Customer Success Manager will own strategic relationships with clients, lead onboarding processes, ensure long-term client success, identify opportunities for growth, and serve as the primary point of contact for troubleshooting and feedback collection.
The Customer Service Representative at Beyond Finance serves as the primary point of contact for clients enrolled in financial hardship programs, providing compassionate and individualized care to guide clients from enrollment through graduation. This role requires a strong work ethic, positive attitude, and exceptional customer service skills in a remote call center environment.
The Client Growth Director at VideoAmp is responsible for driving Revenue and Measurement/Currency growth across their assigned POD. They support Sales leads and sellers, build strategic relationships, and guide clients through successful implementation of VideoAmp solutions. The role involves understanding the media landscape, identifying growth opportunities, and expanding the VideoAmp footprint while driving clear ROI for clients.
Seeking a Senior Director, Client Service to join the Health+ Business Unit. Responsibilities include overseeing client accounts, developing strong relationships, and driving business growth through strategic partnerships.
Seeking a Vulnerability Scanning Specialist with expertise in vulnerability scans using Tenable Nessus Professional, Tenable, and Rapid7. Responsibilities include conducting scans, analyzing results, collaborating with teams, staying updated on security trends, and presenting findings to customers. Strong understanding of vulnerability assessment methodologies and excellent communication skills required. Relevant certifications such as CEH, TCNA, or RCU are desirable. Bachelor's degree in Computer Science or related field or 1+ years of IT experience needed.
Provide quality and timely customer service, handle inquiries, communicate effectively, analyze complex information, and demonstrate strong organizational skills in a financial services environment at Northwestern Mutual.
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