Top Hybrid Customer Success Jobs in Chicago, IL
The Customer Success Specialist, Advisory role involves collaborating with account owners on renewal strategies, coordinating post-sale activities, building customer relationships, encouraging upgrades and renewals, and driving customer adoption of software solutions. The position requires a Bachelor's or graduate degree, 2+ years of related experience, and proficiency in MS.
This role involves working closely with the Americas (AMS) President to design and execute the AMS Customer Engagement program. Responsibilities include prioritizing customer engagements, organizing executive-level meetings, optimizing customer interactions, deepening relationships, analyzing data, and implementing changes to enhance customer engagement. The goal is to increase customer intimacy and strategic partnerships to support AMS ServiceNow's growth strategy.
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The Cash Applications Specialist is responsible for cash application activities and is a critical member of the Accounting team. They will process receipts, reconcile cash receipts, research payment discrepancies, and communicate with customers and internal stakeholders.
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Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels. Actively manages and escalates risk and customer-impacting issues. Assists over 100+ customers per day by providing industry-leading care and innovative solutions.
The Automation Controls Specialist at Mondelēz International's Chicago Bakery plays a crucial role in optimizing manufacturing processes through maintenance, troubleshooting, and improvement of control systems and automation equipment. Responsibilities include system optimization, documentation, preventive maintenance, and ensuring safety and compliance.
The Solutions Specialist at Motorola Solutions is responsible for supporting pre-sales efforts, conducting technical product demonstrations, incorporating key differentiators into sales strategy, and providing technical expertise for solutions. This role focuses on driving system opportunities, providing training to sales teams, and delivering technical presentations to customers.
Lead satisfaction, retention, growth, revenue, and operations efforts across key partners. Manage client relationships, drive adoption of products, and identify revenue opportunities. Advocate for customers, drive customer engagement, and track relationship health. Partner with cross-functional teams and lead high-value customer advocacy opportunities. Deliver compelling presentations and proposals. Minimum 6 years of relevant work experience in ad tech/mar tech/digital media/marketing/advertising space.
The Sr. Specifications Specialist at Chamberlain Group is responsible for identifying, recruiting, and managing specification projects, promoting additional door hardware specifications, and building relationships with architecture firms and clients. Requires 5+ years of sales/marketing experience in the construction industry and a Bachelor's Degree.
Responsible for underwriting risks in a book of business, determining acceptability of risks, pricing, preparing quotes, analyzing risks, and maintaining relationships with agencies and brokers.
The Client Services Director is responsible for leading, mentoring, and managing the front-line Client Services team to ensure client satisfaction and retention. They troubleshoot problems, develop client service protocols, resolve complex issues, and collaborate with various departments to enhance client experience. Additionally, they contribute to product development, deliver training, assist in sales efforts, analyze customer data, and oversee client services policies.
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