Top Customer Success Jobs in Chicago, IL
Responsible for managing steady state activities for non-enterprise clients, ensuring strong data quality, providing support, and leading product trainings to achieve customer success. Troubleshoot technical issues, coordinate with internal teams, and build long-term client relationships. Join a newly formed Customer Success Management team within Arcadia's Customer Management division.
Customer Success Manager role at Kalderos focused on ensuring a positive customer experience, providing support for Kalderos' applications, and developing process improvements for effective operations scale.
Responsible for managing customer relationships, ensuring optimal customer journey, and driving customer loyalty. Collaborate with key stakeholders and executives to deliver compelling solutions. Develop recommendations for add-on business and contribute to organizational efforts. Must have 5+ years of experience in Customer Success, Sales, or related field at Enterprise Software or SaaS companies. Excellent communication and presentation skills required.
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The Complex Claims Specialist in Real Estate at CNA handles moderate to high complexity commercial claims within defined authority limits. Responsibilities include verifying policy coverage, conducting investigations, resolving claims, providing exceptional customer service, and managing claim disbursements.
Seeking a Customer Success Associate to drive education and create content to maintain client relationships. Responsibilities include assisting customers, troubleshooting technical issues, and collaborating with various departments to provide the best client experience.
Manage initiatives, lead roadmap, identify opportunities, perform financial forecasting and market analysis, build relationships, author and deliver reporting, build and maintain operational dashboards.
The Customer Operations Representative at Tempus is responsible for resolving order-related issues, obtaining information from care teams, and providing ongoing service and support to ensure a seamless customer experience. This role involves building relationships with customers, driving retention, and improving customer re-order rates.
Seeking a detail-oriented Customer Service Processor to handle assignments, client requests, and high call volume in a remote environment. Requires multitasking, strong communication skills, and previous customer service experience.
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Program Support Specialist responsible for coordinating and managing program activities, ensuring compliance, and supporting department operations. Requires organization, attention to detail, teamwork, and advanced skills in MS Office tools.
As an Implementation Manager for deploying solutions to attain Zero Trust/SASE, responsible for onboarding new customers, ensuring full value in Cloudflare's products, advising on technical best practices, and collaborating with various teams at Cloudflare.
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