Top Remote Customer Success Jobs in Chicago, IL
Responsible for managing steady state activities for non-enterprise clients, ensuring strong data quality, providing support, and leading product trainings to achieve customer success. Troubleshoot technical issues, coordinate with internal teams, and build long-term client relationships. Join a newly formed Customer Success Management team within Arcadia's Customer Management division.
Customer Success Manager role at Kalderos focused on ensuring a positive customer experience, providing support for Kalderos' applications, and developing process improvements for effective operations scale.
Responsible for managing customer relationships, ensuring optimal customer journey, and driving customer loyalty. Collaborate with key stakeholders and executives to deliver compelling solutions. Develop recommendations for add-on business and contribute to organizational efforts. Must have 5+ years of experience in Customer Success, Sales, or related field at Enterprise Software or SaaS companies. Excellent communication and presentation skills required.
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Seeking a Customer Success Associate to drive education and create content to maintain client relationships. Responsibilities include assisting customers, troubleshooting technical issues, and collaborating with various departments to provide the best client experience.
The Customer Operations Representative at Tempus is responsible for resolving order-related issues, obtaining information from care teams, and providing ongoing service and support to ensure a seamless customer experience. This role involves building relationships with customers, driving retention, and improving customer re-order rates.
Seeking a detail-oriented Customer Service Processor to handle assignments, client requests, and high call volume in a remote environment. Requires multitasking, strong communication skills, and previous customer service experience.
As an Implementation Manager for deploying solutions to attain Zero Trust/SASE, responsible for onboarding new customers, ensuring full value in Cloudflare's products, advising on technical best practices, and collaborating with various teams at Cloudflare.
Manage a team of Customer Success Managers to drive product adoption, customer engagement, and growth for Atlassian solutions. Develop and evolve Customer Success programs to scale across all customers. Responsible for team management, operational processes, and mentoring team members to exceed goals.
The Black Tux is seeking an experienced Customer Experience Associate to engage with customers, resolve issues, and enhance customer satisfaction. The ideal candidate will have customer support and retail sales experience with a focus on problem-solving and sales. This position requires working remotely and collaborating with various teams within the organization.
As a Customer Growth Account Executive, you will be responsible for identifying and developing leads, managing the sales process, and closing deals. You will also need to understand the competitive landscape and position Toast products effectively. Excellent communication and sales skills are required for this role.
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