Search the 23 jobs at Alliant Credit Union

Lead the development, validation, documentation, and implementation of statistical and advanced machine learning models across consumer lending lifecycle. Develop predictive models and strategies for Collections portfolio. Mentor data scientists and analysts in analytical projects. Deploy machine learning models in production and design experiments for A/B tests.

As an Application Support Specialist, responsible for providing technical assistance to end-users on software applications, troubleshooting issues, collaborating with development teams, monitoring performance, and contributing to continuous improvement efforts.

Lead and coordinate HR activities within a business unit. Serve as a trusted advisor to senior managers. Drive talent management, employee development, compensation, and organization strategies. Collaborate with HR teams to deliver solutions.

Develop and manage complex paid media campaigns across multiple channels to drive brand awareness and elevate reach and results. Responsible for planning, executing, and optimizing paid media marketing campaigns and managing advertising budgets. Analyze campaign data, provide reports on key performance metrics, and stay up to date on the latest paid media practices.

The Sr Manager, Digital Banking Platform is responsible for executing the mobile banking and online banking Strategy of the company through the management of a team of Software Engineers, mobile developers, API Evangelists, and Staff Augmentation resources. Responsibilities include software development, project management, team management, and strategy planning for digital banking solutions.

The Paid Media Specialist will be responsible for managing and optimizing paid media campaigns across various digital advertising platforms. They will work to drive awareness, website traffic, and new member acquisition through paid search, social media, and other paid display channels. The ideal candidate will have a strong background in paid media marketing and search marketing, with experience in forecasting and managing advertising campaigns.

Collections Representative responsible for early stages of delinquency for member loan and depository products including credit cards, mortgages, and personal loans. Responsibilities include outbound calls, handling payments, risk analysis, and assisting internal partners. Requires 2+ years' experience in Banking or Customer Service.

Develop, edit, and analyze digital platforms, software applications, systems integration, cloud services, databases, reporting, or business analytics.

The Mortgage Processor is responsible for managing the loan pipeline, preparing loan applications, reviewing documentation, and ensuring the accuracy of loan data. They will collaborate with team members and other stakeholders to meet deadlines and provide excellent service.

As an Inbound Call Center Representative, you will provide consultative service and support to credit union members via telephone. You will handle member inquiries of moderate to advanced complexity, process financial transactions, resolve member's concerns, and ensure regulatory compliance.

The Sr. Systems Engineer will design and plan assigned system projects while also providing technical support. They will serve as an expert in systems such as Linux, Windows Servers, VMWare, and Cisco UCS. Responsibilities include providing engineering consulting, managing systems and virtual environments, ensuring software and hardware currency, troubleshooting server issues, and assisting with helpdesk tickets.

Transform the way customers interact with the company by creating engaging marketing collateral across various platforms. Collaborate with content creators to enhance visual narratives, develop custom graphics, and implement animations. Ensure brand guidelines are followed and create effective data visualizations to simplify complex information.

Responsible for designing, installing, maintaining, configuring, and supporting the Alvaria enterprise contact center functionality. Collaborate with internal business partners to optimize applications and improve user experience. Manage testing support, address defects, troubleshoot issues, and recommend corrective actions. Maintain technical competency in assigned platforms. Minimum education requirement of a Bachelor's degree in Business or related field. Benefits include competitive medical, dental, vision benefits, paid parental leave, competitive compensation plan, gym membership discounts, generous PTO, tuition reimbursement, and 401k with immediate employer match and vesting.

Responsible for processing new membership and depository account openings, validating applicant eligibility, and ensuring compliance with regulations. Provides support to management, handles membership inquiries, and participates in process improvement projects. Requires a minimum of 2 years' experience in banking or customer service. High s

Administer SQL Server databases, troubleshoot database issues, develop recovery procedures, support database maintenance, monitor performance, optimize SQL queries, collaborate with developers, and perform routine database tasks.

Collaborate with business teams to implement and maintain enterprise-level business analytics and data warehousing solutions. Design and develop ETL processes, BI solutions, and self-service analytics tools using Power BI and Tableau. Lead onsite and offshore support teams and ensure compliance with industry best practices in the BI and Analytics space.

Lead and coach a contact center team to achieve organizational goals, drive employee development, resolve member escalations, and ensure a consistent member experience. Monitor team performance, provide training, and analyze talent capabilities for optimization. Minimum 5 years in sales or customer service.

Coordinate training programs, support HR's training needs, maintain training resources and records, assist with project documentation, facilitate training sessions.

Analyzing and evaluating technical products, collaborating with cross-functional teams, gathering requirements, refining user stories, conducting research, providing insights, and driving product improvements.