Tovala
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As a Customer Support Specialist at Tovala, you will provide seamless and enjoyable customer experiences, address inquiries, and contribute insights for product improvements. You will work remotely and collaborate with the team in the office, managing customer support shifts between 8:00 am to 11:00 pm CT, including weekends.
Actively run projects, prioritize opportunities, define problems to solve, lead teams, document business cases, create partnerships, measure impact, care about customers, use data for decision-making, thrive in chaos, partner with engineers and stakeholders, lead through influence, solve problems, and evangelize solutions.
The Chief Marketing Officer at Tovala will lead the company's marketing strategy, overseeing functions such as performance, brand, CRM, creative, and communications. They will be responsible for setting and executing the growth strategy, collaborating with the product and operations teams, and achieving revenue targets. The CMO will also be involved in launching Tovala in retail and scaling existing channels. The ideal candidate should have 10+ years of experience in leadership roles driving revenue growth, the ability to attract and develop talented teams, and experience scaling digital businesses.