Top Customer Service Jobs in Chicago, IL

Deliver outstanding customer service, resolve client issues, document actions in CRM, contribute to process improvement projects, and provide follow-up to clients. Strong communication, problem-solving, and analytical skills required.

The Customer Support Manager at Motorola Solutions is responsible for managing government contracts, developing customer relationships, marketing service programs, and ensuring service delivery and compliance. This role requires travel within North Carolina and maintaining customer account plans and strategies.

Manage and enhance the operational readiness and customer service experience for partners at Rocket Travel. Collaborate with internal and external stakeholders to align on business goals and improve customer service. Ensure compliance with partner agreements and anticipate partner needs to resolve issues effectively.

Looking for a Customer Success Billing Representative to join our team. Responsibilities include managing projects, communicating with various teams, addressing patient inquiries, and providing excellent customer service. Requires strong communication skills, results-oriented individuals, and healthcare billing experience. Bachelor's Degree or Associate's Degree with 2+ years of healthcare revenue cycle or billing operations.

Client Success Associate at PerkSpot responsible for tracking and resolving client issues, reporting on KPIs, collaborating with the Product Team, creating processes, and assisting with overflow projects. Requires 1-2 years of client service experience, knowledge in Salesforce and MS Excel, strong communication, critical thinking, and collaboration skills.

Client Services Representative at NinjaTrader, a FinTech company, providing customer support for trading industry and technology issues. Responsibilities include resolving client inquiries, educating customers, managing customer data, collaborating with internal teams, and contributing to the improvement of the customer experience.

Join the production support team at Quantum Metric to provide world-class support to customers. Gain experience in the Digital Intelligence space, troubleshoot issues, and collaborate with platform engineering and customer success teams.

Provide technical assistance and customer support for LiftMaster dealers/installers. Process orders, returns, and inquiries across multiple product lines. Maintain high levels of customer service and utilize resources like SAP and CRM. Escalate product quality issues and convert inquiries into sales by educating customers on product features. Ensure accurate order processing and maintain customer confidentiality. Stay updated on technical knowledge and contribute to team efforts.

Join SRAM's world-class Technical Service team to provide sales & technical assistance to consumers. Responsibilities include providing technical product support, delivering accurate product information, and supporting consumer direct order management. Qualifications require customer service experience, strong bicycle mechanical knowledge, virtual team communication skills, and proficiency with various software. The position offers group health insurances, 401k match, and paid time off.

The Member Support Associate at Hotel Engine is responsible for collaborating with members to manage reservations, resolve issues with corporate contacts, provide top-tier customer service, process refunds, and communicate solutions internally and externally. The role requires strong communication skills, attention to detail, and the ability to work across multiple online portals efficiently.

As a Client Success Associate, you will be responsible for managing load boards, scheduling appointments, tracking shipments, and providing timely updates to clients. You will focus on accuracy and timeliness in load building and execution, while developing your skills within client success.

Client Services Representative role at NinjaTrader, assisting clients with account setup, technical support, and troubleshooting. Empowering customers to utilize NinjaTrader products effectively. Collaborating with internal teams, managing customer data, and improving customer experience through feedback. Ideal candidates exhibit empathy, excellent communication skills, and tech-savviness.

The Customer Support Technician will be responsible for providing technical support and monitoring day-to-day operations of the Network Operation Center. They will be required to respond to escalated customer incidents in compliance with NOC standards and develop good customer relationships through excellent service.

Envoy Global is seeking an IT Helpdesk Associate to provide Tier 1 support for client equipment, troubleshoot technical issues, maintain user accounts, and update documentation. Ideal candidate has 1-3 years of IT helpdesk experience, a 4-year degree in Computer Science or related field, and relevant certifications.

Provide excellent customer service by troubleshooting, installing, repairing, and supporting software and hardware equipment for ALPR systems. Interact with customers via phone and email to ensure timely and accurate support.

As a Technical Support Specialist at Adyen, you will be the first interface with Adyen's merchants globally, offering support on the Adyen platform, APIs, integration methods, and best practices. You will contribute to merchant expansion, operational excellence, and be an internal product advocate. Strong communication, problem-solving skills, technical knowledge, and the ability to adapt quickly are essential.

As a Product Support Specialist at Box, you will become an expert on Box's product suite, troubleshoot and support customers, and collaborate with internal teams to optimize service. You will also develop technically and professionally with supplemental training opportunities.