Benefits at Center for Research in Security Prices (CRSP)

The Payroll & Benefits Specialist is responsible for administering payroll and benefits processes including payroll accuracy, auditing, compliance with laws, and benefits administration. This role requires collaboration with HR to resolve employee inquiries and manage payroll-related communications, as well as overseeing onboarding and benefits education for new employees.

The Quality Assurance Analyst is responsible for quality acceptance testing and monitoring of CRSP indexes, analyzing requirements, developing test strategies and cases, troubleshooting issues, maintaining test data, and enhancing automated testing processes. The role involves collaboration with project teams and contributes to continuous improvement initiatives.

The Client Services Director leads and manages the Client Services team, focusing on enhancing client satisfaction and retention through effective communication, training, and problem resolution. They support the sales team, develop client service protocols, and analyze customer data for improvement initiatives. Additionally, they mentor team members and collaborate cross-functionally to align strategies for client loyalty.