Search the 9 jobs at Intercom

Design and deliver reports, create visualizations, maintain data sources, work with stakeholders, and support reporting milestones for an AI-first customer service platform.

Lead the structuring and execution of technical projects to advance Intercom's GTM motion, collaborating with sales, finance, growth engineering, and product teams. Drive visibility, alignment, and process improvements for the GTM system roadmap.

As a Relationship Manager at Intercom, you will lead the growth of existing business by partnering with and supporting the largest clients. Responsibilities include developing strategic plans, understanding customer needs, tracking metrics, building customer relationships, and collaborating with internal teams for product innovation.

Responsible for curating and sharing engaging content on social media platforms to enhance brand visibility and community growth. Manage social media strategy, content creation, and community engagement activities to drive brand engagement and affinity. Collaborate with cross-functional teams to execute effective social campaigns and analyze performance metrics for data-driven decision-making.

As an Account Executive, Senior Mid Market for Intercom in the LATAM market, you will drive new client acquisition, manage the full sales cycle, maintain client relationships, and contribute to the growth of the Enterprise business.

The Data Protection Counsel at Intercom will lead the company's program on data protection, manage legal matters involving privacy and cybersecurity, and support Compliance and Product-led initiatives. Responsibilities include providing expertise on privacy, security, and data protection, partnering with teams worldwide on compliance initiatives, drafting policies and procedures, and counseling on data protection provisions in contracts.

The Technical Support Specialist is responsible for educating and supporting customers on a global level, troubleshooting and resolving issues, and working with product teams to provide feedback on potential solutions. This is a hybrid position with the expectation to work from the office 2 days a week and work from home the remaining 3 days.

The IT Specialist 2 role at Intercom involves providing efficient and productive IT support in the Chicago office, managing user access, troubleshooting hardware and software issues, maintaining applications and integrations, and ensuring security measures. The position requires expertise in Audio/Video systems, productivity applications, SSO, 2FA, and MDM technology.

Seeking an experienced Global Director of Sales Development to lead inbound and outbound sales development teams. Responsible for building strategic direction, implementing processes, fostering a culture of excellence, and monitoring pipeline progression through the sales cycle. Partnering with sales, marketing, and growth leaders to align around business objectives and develop sales strategies. Coaching and developing management team, forecasting and managing business effectively, and talent development within the organization.