Search the 90 jobs at SpotMe

As a Director of Solutions Engineering at SpotMe, you will lead technical pre-sales activities, providing solution engineering support, designing solutions based on customer needs, and driving technical discovery sessions across various departments. You will create supporting materials and ensure customer satisfaction throughout the sales process.

As a Director of Solutions Engineering, you will lead technical pre-sales activities, demo SpotMe products tailored to customer use cases, provide solutions during the sales process, create supporting assets for deals, and drive technical discovery sessions to address customer needs across various business functions.

The Customer Support Manager will lead and grow the support team, ensuring exceptional customer service for the SaaS platform, managing performance metrics, and coordinating urgent issues across teams.

As an Account Manager at SpotMe, you will manage and grow existing customer accounts by building relationships, understanding customer needs, driving product usage, and generating additional revenue through various services. You will collaborate with sales and implementation teams to enhance account growth and success.

The Associate Project Manager is responsible for delivering and coordinating virtual, hybrid, and in-person events, ensuring high-quality standards and timely execution. The role involves leading projects, managing the operations team, and being a subject-matter expert for the Backstage CMS used for client apps and event experiences.

The Associate Project Manager will oversee the delivery of virtual, hybrid, and in-person events, ensuring they meet client expectations and deadlines. Responsibilities include leading project execution, managing resources, and utilizing the Backstage CMS to enhance participant experiences throughout the event lifecycle.

Lead and manage the Customer Support team for a digital experience and virtual events SaaS platform. Responsible for ensuring top-tier customer satisfaction, managing critical issues, coaching team members, and collaborating with various departments.

The Customer Support Manager at SpotMe will lead the Customer Support team, ensuring excellent customer experiences for their SaaS platform. Responsibilities include team management, performance coaching, and the escalation handling of critical issues, all while coordinating between US and European shifts to maintain 24/7 support.

The Associate Project Manager will deliver virtual, hybrid, and in-person events while coordinating internal resources and client teams. Responsibilities include managing project timelines, utilizing Backstage CMS for event customization, and leading an operations team to ensure successful execution of events. Travel to client sites for events is required.

The Associate Project Manager will oversee the successful delivery of various events, coordinating internal and customer resources while maintaining high-quality standards. Responsibilities include managing timelines and providing exceptional client experience through effective use of the Backstage CMS, while also briefing and managing the operations team for live events.

The Director of Solutions Engineering will lead technical pre-sales activities for customer acquisition and expansion, demonstrating SpotMe products tailored to customer needs and providing support to the sales team. Responsibilities include technical discovery with customers, creating key deal resources, and collaborating across teams to ensure solution success.

As the Director of Solutions Engineering at SpotMe, you will lead technical pre-sales activities, tailor product demos to customer needs, and provide solution engineering support. This includes creating asset presentations, conducting technical discovery sessions, and collaborating with various teams to design compelling solutions for the sales process.

The Customer Support Manager will lead a high-performing team of Customer Support Specialists for a SaaS platform, ensuring best-in-class customer experience, managing team performance, and liaising between customers and the Product & Engineering teams, while working flexible hours across time zones.

As the Director of Solutions Engineering at SpotMe, you will lead technical pre-sales and solution engineering activities to support the sales team in acquiring new logos and expanding existing accounts. You'll create tailored demos, document customer requirements, design solutions, and drive technical discovery sessions with a comprehensive implementation plan.

The Associate Project Manager will deliver and coordinate virtual, hybrid, and in-person events, ensuring high-quality execution and client satisfaction. Responsibilities include project leadership, internal resource coordination, and client app customization using the Backstage CMS.

The Customer Support Manager will lead and grow a high-performing team ensuring exceptional customer service for SpotMe's SaaS platform. Responsibilities include managing team performance, ensuring SLAs are met, coordinating escalations for critical issues, and fostering collaboration across teams. The role requires flexible hours to align with both US and European shifts.

The Account Manager at SpotMe is responsible for retaining customers and driving product usage across a portfolio of accounts. Key responsibilities include building relationships with clients, managing projects, understanding customer needs, and collaborating with sales and implementation teams to ensure successful onboarding and growth.

The Associate Project Manager is responsible for coordinating and delivering virtual, hybrid, and in-person events, ensuring a great client experience by meeting deadlines and using Backstage CMS. They will lead projects and manage operations teams while maintaining high-quality standards.

As the Director of Solutions Engineering at SpotMe, you will lead technical pre-sales for new client acquisition, demoing products tailored to customer needs across various sectors, and collaborate with teams to design solutions that capture customer use cases and requirements.

The Associate Project Manager will manage the delivery of virtual, hybrid, and in-person events, coordinating resources and teams to ensure quality executions. Responsibilities include leading projects, utilizing the Backstage CMS for client apps, and working with event coordination teams to enhance client experiences.