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The Associate Project Manager at SpotMe will deliver and coordinate virtual, hybrid, and in-person events. Responsibilities include managing project timelines, ensuring quality standards, engaging with client teams, and utilizing Backstage CMS. Excellent organizational skills and tech-savviness are essential, alongside fluency in English and Spanish.
The Associate Project Manager is responsible for delivering Virtual, Hybrid, and In-person events, ensuring they meet quality standards and deadlines. This role involves coordinating teams, managing client apps using Backstage CMS, and overseeing the operations team during events.
As a Director of Solutions Engineering, you'll lead technical pre-sales activities, demo products, provide solution engineering support, and conduct technical discovery sessions to drive customer engagement. Responsibilities include tailoring solutions for customer use cases and creating supportive assets for key deals.
Lead and grow the Customer Support team to deliver exceptional customer experiences for a digital events SaaS platform. Responsibilities include team management, ensuring SLA compliance, developing reporting metrics, and resolving critical customer issues across different time zones.
The Account Manager is responsible for retaining existing customers and driving growth through effective product usage. They will manage a portfolio of accounts, build relationships, generate additional revenue, and collaborate with various teams to ensure customer success.
This role involves supporting the execution of on-site, virtual, and hybrid events. Responsibilities include technical support for participants, planning technical briefings, managing event content, and acting as a primary contact for clients during events. Frequent travel may be required to various locations worldwide.
The Customer Support Manager will lead and develop a high-performing team responsible for ensuring superior customer support for a digital events SaaS platform. This includes managing escalations, maintaining SLAs, and fostering relationships across teams. The role involves coaching team members and addressing critical customer issues within a flexible working model.
The Director of Solutions Engineering will lead technical pre-sales activities, demoing SpotMe products and providing solution engineering support to the sales team. This role involves collaborating with various teams to capture customer use cases, designing solutions, and creating assets for key deals while driving technical discovery sessions with customers.
The Associate Project Manager is responsible for delivering virtual, hybrid, and in-person events from kickoff to post-meeting review. This includes coordinating internal resources, ensuring high-quality standards, managing deadlines, and acting as a subject-matter expert for clients.
The Associate Project Manager will oversee the delivery of virtual, hybrid, and in-person events from initiation to post-event evaluation. Responsibilities include coordinating internal resources and client teams, ensuring timely execution, utilizing the Backstage CMS, and managing the operations team for optimal event execution.
As an Associate Project Manager at SpotMe, you will be responsible for executing and managing virtual, hybrid, and in-person events, ensuring they meet high-quality standards and deadlines. Your role includes coordinating internal resources, serving as a Backstage CMS expert, and leading event operations teams to deliver a great client experience.
The Associate Project Manager is responsible for delivering virtual, hybrid, and in-person events, ensuring quality execution and coordinating with internal and customer teams for event creation. The role includes managing operations teams and using a CMS to customize client experiences.
The Account Manager will drive product usage and growth with existing accounts, build relationships with clients and prospects, generate revenue through project management and services upsells, and partner with teams to onboard new users and develop integrations. They need to understand customer needs and provide personalized recommendations to ensure success.
The Director of Solutions Engineering is a key member of the sales team, responsible for leading technical pre-sales activities and supporting the sales team with customer use cases, technical requirements, and solution design. This role involves creating assets for key deals, demoing products, and conducting technical discovery sessions with customers.
As an Account Manager, you will manage a portfolio of 40-70 accounts, ensuring renewals and expansions while performing services scoping and event project follow-ups. You will report to the Head of Sales and become a technology advisor, learning product knowledge and mastering sales processes within the first year.
As a Director of Solutions Engineering, you will lead technical pre-sales activities, provide solution engineering support, create presentation materials, and conduct technical discovery sessions with customers to design and implement effective solutions.
As an Associate Project Manager, you'll manage virtual, hybrid, and in-person events from initiation to review, coordinating resources to ensure high-quality execution. You'll utilize the Backstage CMS for client app customization, lead implementation teams, and ensure deadlines are met while maintaining a strong focus on client experience.
The Account Manager will retain and grow existing customer relationships by driving product usage and subscription revenue. Responsibilities include building trust with clients, generating revenue through project management, onboarding new users, and collaborating with teams to enhance customer success with the SpotMe platform.
The Customer Support Manager will lead and grow a high-performing team to deliver exceptional 24/7 customer support for the SpotMe digital experience and virtual events platform. Key responsibilities include managing support requests, developing team members, building relationships with multiple teams, and handling critical issue escalations.
As an Associate Project Manager, you will be responsible for delivering engaging virtual, hybrid, and in-person events, ensuring high-quality standards and great client experience from kickoff to post-meeting review. You will coordinate internal resources and customer teams, utilize Backstage CMS for event customizations, and supervise an operations team to execute events on time.