2025 General Business Undergraduate Leadership Program - Intern Conversion

At Discover, you will never stop learning. We are looking for people driven by purpose, who want to help us change the game in financial services. We were founded in 1986, and now have over 16,000 employees. Together we are dedicated to helping people spend smarter, manage debt better and save more for a brighter financial future.
By joining us, you will be part of a culture where diversity, teamwork and collaboration reign. We are as focused on our employees as we are on our customers - and we have been consistently awarded for both. Be the reason we help millions of people build a brighter financial future, and achieve yours along the way.
Job Description:
Emerging Talent Programs offer unique opportunities to launch your professional career in an environment that is structured to support your individual growth, while also helping you build an extensive network to expand your business knowledge and career options. As part of our Emerging Talent Development and Internship Programs, you can be part of building and innovating the products and services that help our millions of consumers build their brighter financial futures. At Discover we know our people are the key to our success, and our Emerging Talent Programs provide structure and support while immersing you in the business with a focus on solving real business challenges. Be part of a culture where diversity, teamwork and collaboration reign. We are all about people and our employees are why Discover is a great place to work.

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers, and which is consistently awarded for both. We are all about people and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

What You'll Do
Discover's General Business Undergraduate Leadership Program is an exciting 2-year rotational program with opportunities for highly motivated individuals who are interested in exploring a host of disciplines within Discover.

Participants can expect:

• Rotations aimed at aligning personal talents with business initiatives

• Challenging and impactful work assignments that support Discover's strategic priorities and objectives

• Opportunities to work on cross-functional projects and/or teams

• Opportunities to improve processes, manage complex projects, and present their work to senior leaders

• Enhance their abilities to lead projects, make decisions, problem solve and think creatively

• Dedicated program managers, experienced rotational managers and knowledgeable peer advisors

• Interaction with key stakeholders and leadership through both projects and program events

• Opportunity for career advancement and success

Opportunities may exist in variety of different areas enterprise-wide including:

• Acquisition - strategy and operations for all product lines (card, payments, deposits, loans)

• Business Analytics

• Business Development

• Corporate & Business Risk and Compliance

• Collections Strategy, Customer Experience and Operations

• Consumer Insights & Market Research

• Customer Engagement - Strategy & Operations

• Marketing - Strategy, Digital Communications & Customer Experience

• Operational Effectiveness & Process Improvement

• Payments - Technology, Products & Strategy

• Product Owner, Product Management & Product Strategy

How You'll Do It

• Actively contributes to developing solutions to business problems using a wide set of key factors which involve critical thinking and problem solving skills. Effectively manages competing projects and priorities to meet key goals and objectives and ensure successful completion and delivery.

• Engages with cross-functional teams utilizing a variety of techniques to understand key stakeholders' concerns, while also being able to address them and gain buy in. This includes: coordinating and facilitating meetings, capturing and clearly articulating notes, key actions, and potential issues/risks. Ability to work with a wide variety of key stakeholders, including senior level leaders, front line customer service agents, and peers.

• Creates communications verbally and in writing on project initiatives and results. Communicates insights and conclusions utilizing a variety of graphs, charts, and other methods to tell a story to manager, key stakeholders and business leaders.

• Identifies different sources of data and utilizes software (i.e. Excel, SQL, SAS, Tableau, etc.) to both analyze and manipulate data to achieve insights and conclusions which can be shared to help drive business decisions.

• Establishes a solid understanding of the business and brings fresh ideas to improve processes and generate efficiencies with a strong customer service focus.

Qualifications You'll Need

The Basics

• Bachelor's degree in Business Administration and Management, Social Sciences; Engineering; Accounting; Finance; Information Technology; Analytics, or related

• This position is not eligible for visa sponsorship

Bonus Points If You Have

• Strong verbal and written communication skills, including the ability to translate ideas into clear priorities

• High energy and intellectual curiosity

• Strong analytical skills and a consultative approach to addressing customer needs

• Strong business acumen, knowledge of financial industry, risk management, and business metrics

• Proficiency in SQL, SAS

• Proficiency in visual data management, i.e. Excel, Tableau

• Experience with Digital Design and Customer User Experience

• Experience with Agile project management methodology

• Demonstrated ability to solve problems creatively

• Ability to apply previous experience and knowledge to new situations and problems

• Operates as a team player

Application Deadline:
The application window for this position is anticipated to close on Aug-05-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this role is $72,000.00 annually. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• STD, Life, LTD and AD&D
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.