Associate Program Manager - Sales Support

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ®  app daily.

• Lead teams that drive cross-functional collaboration to deliver achievement of monthly sales targets and advance strategic priorities.

• Apply critical thinking and problem solving skills to understand and remove blockers so that team goals can be met.

• Analyze historical sales performance metrics to identify trends, anticipate risks to current plans, and uncover new opportunities. Use this insight to identify in-month opportunities or potential gaps and collaborate with sales leadership on the appropriate actions to resolve gap or capture opportunities.

• Direct coordinated Sales activities by reviewing Partner performance metrics, diagnosing underperforming accounts, developing plans for recovery, then presenting solutions and implementing plans across groups of Sellers.

• Build and maintain financial models to quantify expected program impact upfront; rigorously track performance post-launch, evaluate outcomes against targets, and deliver clear, data-driven recommendations on next steps and optimization opportunities.

• Drive rapid execution against priorities by removing obstacles with urgency; align cross-functional teams around a clear path forward and ensure timely delivery of high-impact results.

• Resolve complex issues that will enhance sales team performance, provide insights, and support training programs . Document and quantify short term risks and opportunities. Present executive updates related to R&O’s along with mitigation plans to Executive Sales Leadership for input into sales forecasting, pipeline management, and goal-setting to align sales activities with strategic objectives

• Engage with cross-functional teams to understand the data extracted from different applications to fabricate detailed target lists for field sales activities.

• Facilitate business processes between sales, finance, marketing, and operations teams. Identify and eliminate areas of waste in processes as well as author new processes as needed to improve overall business performance.

• Partner with supply chain and logistics teams to ensure smooth order fulfillment and achievement of revenue goals. Implement process improvements in order to enable future efficiencies.

• Author the definition of objectives/KPIs and define the opportunities that can drive growth for strategic areas of the business

• Lead cross functional Sales initiatives related to accelerating revenue including regular report outs to Executive stakeholders and C-suite.

• Streamline internal processes to best support and serve both Chamberlain and our Partners

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

• Protect Chamberlain Group’s reputation by keeping information confidential.

• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Education/Certifications:

• Bachelor's degree in business administration, project management, engineering or a related field

Experience:

• 5+ years of experience in project management, program management, analytics, or a related field

Knowledge, Skills, and Abilities:

• Experienced with MS Office - Word, Excel (expert level working knowledge preferred), Access, PowerPoint, and Outlook

• Self-starting, efficient, and organized

• Strong analytical and problem-solving skills • Excellent communication and interpersonal skills

• Ability to manage multiple projects simultaneously

• Capability to work independently and as part of a team

• Capacity to work in a fast-paced, dynamic environment

• Able to travel up to 10% of the time

#LI- Hybrid – Oak Brook, IL   

#LI-MM1

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.