Analyst, Risk

Schedule: Thursday - Monday (off Tuesday and Wednesday)
Location: Chicago (Hybrid) Or Remote
Avant is looking for knowledgeable fraud professionals to join our Fraud Operations team in Chicago. This position is critical in supporting real-time escalations of accounts within Avant's alerting, offline analysis of emerging threat vectors, and communication of investigation details, including opportunities to improve our current customer authentication and escalation policy to key business leaders' key stakeholders.
What you'll do at Avant:

• Perform daily bad merchant escalation review
• Review real-time bad merchant alerting and investigate the tickets assigned by the fraud operations team.
• Develop and implement fraud rules using analytical methods like segmentation, predictive models, hypothesis testing, etc.
• Use visualization tools like Looker to build dashboards and monitor key performance indicators
• Own and run key processes to reduce fraud losses.
• Analyze data, create models/strategies, and recommend solutions for the latest fraud trends.
• Work with stakeholders throughout the company to identify opportunities for leveraging company data and third-party vendor data to drive business solutions
• Work with the team to measure impact and make updates to the model/strategies and services as needed.
• Communicate results, explain the behavior of models/strategies, and set appropriate expectations with stakeholders.
• Strategize on building models and assist with deployments into production.
• Doing ad-hoc analysis and presenting results to Sr. Management
• Support the team's deep-dive root cause analyses, which is a critical component of each investigation
• Provide recommendations to fraud leadership regarding gaps and opportunities for improvement of Avant's customer authentication policy, and product issues and opportunities, including options to detect and restrict fraudulent accounts earlier in the accounts' lifecycle
• Participating and helping in streamlining fraud operational workflows around transaction review and account investigations
• Partner with Policy, Data Science, and Engineering to improve tooling to scale internal operations for fraud

Why you are a fit for Avant:

• Bachelor's Degree in Technology, Statistics, Business Analytics, related field, or its equivalent (Master's preferred)
• 1+ years of experience leveraging data tools such as SQL, R, Python
• 1+ years of professional experience conducting data analytics
• Ability to translate analysis results into clearly defined and implementable strategies/rules
• Strong quantitative and problem-solving skills with key attention to detail
• High level of inquisitiveness, initiative, and critical thinking
• Proven ability to effectively communicate with all levels of staff and management
• Prior experience in statistics and machine learning modeling techniques through coursework or professional experience
• Proven ability to communicate findings clearly to both technical and non-technical audiences

Check out our Avant Blog!
We believe that a diverse set of backgrounds and experiences helps us create the most innovative solutions for our customers. We invite you to apply to our positions even if you do not meet 100% of the qualifications listed in the description. If you're passionate about our mission and aligned to our values, we hope you'll come contribute to our awesome culture.
Why Avant is the place for you:
At Avant, we believe our values make a difference:
Authenticity. We show up to work as our whole selves and make sure others can too.
Collaboration. We can only succeed when we do so as a team.
Problem-Solving. The harder the problem, the more satisfying the solution.
Customer. We are all owners of the customer experience.
Initiative. Plan. Adapt. Get Sh!t Done.
We believe that great ideas come from anyone and anywhere, that everyone is an owner who drives change, and that we have more fun when we work together. We're problem solvers who love collaborating with intelligent and highly-motivated people to reshape the face of digital banking. Avant offers terrific perks and benefits, fun social events with employees who actually like hanging out together, and a flexible growth environment where trying your hand at new projects and being the active owner of your career path is encouraged and supported.
Some of our benefits include:

• Choice of great Medical, Dental, and Vision Insurance Plan options
• 401(k) Match
• Unlimited Paid Time Off
• Flexible Work Environment
• Generous Paid Parental Leave
• Lunch Allowance (Fooda) and In-office Snacks
• WFH Stipends for our Remote Employees
• Access to LinkedIn Learning for Professional Development
• No Meeting Wednesdays - (a.k.a. planned time to Get Sh!t Done)
• Summer Fridays
• Fun In-Office and Virtual Social Events
• And who doesn't love the swag

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date or before working in or visiting our Chicago office. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Subject to applicable law and requests for accommodation.