Business Technology Solutions Manager- Health Plan & Provider

ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that's why here your ideas elevate actions, and here you'll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives.
Our most valuable asset is our people.
At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and
make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Learn more
ZS's Health Plan and Provider (HPP) Industry Vertical helps companies across a wide range of consulting and technology services such as: Go to Market, Customer/member engagement, Provider Network Management, Value Based Contracting, Data Management and Integrated Analytics. We deliver innovative solutions to help our clients drive membership growth and improve healthcare value.
ZS is expanding its Health Plan and Provider (HPP) practice, for which we seek a Business Technology Manager who combines the vision and creativity to help build a practice area, along with the ability to lead a fast-growing group and bring to scale.
MANAGER (HEALTH PLAN & PROVIDER PRACTICE - Princeton, NJ, New York, NY, Boston, MA, Chicago, IL, Evanston, IL or Philadelphia, PH)
The leader in this role will be responsible for assisting with building the Health Plan practice by generating new Business Technology opportunities, building long-term trusted advisory relationships with key technology stakeholders in health plans, and developing & delivering solutions and offerings relevant to their client base.
Responsibilities:

• Join the Health Plan and Provider (HPP) leadership team and help refine and evolve its Business Technology/IT strategy and advisory;
• Develop and refine technology offerings, build technology assets relevant to Health Plans;
• Market our Health Plan practice to increase awareness of ZS Business Technology capabilities;
• Lead prospecting and business development within key Health Plans;
• Bridge business and technical teams by being fluent in the language of consulting (business drivers, process), design (user-centric experience design), and technology (Big data, cloud strategy, Advanced data science, AI, ML);
• Write/develop/present creative, compelling (and winning) responses to client requests and solicitations;
• Lead Program Management work stream and ensure adherence to best practices and lessons learned;
• Develop the cross-functional plan and drive execution of the solution as per the plan;
• Manage client expectations and executive communications when project risks and issues arise;
• Provide direction and best practices for creating project materials including requirements, change management, and other deliverables; guide client thinking in this area;
• Provide senior level management and oversight for the program, as well as all activities / deliverables in scope of the contract;
• Coach the cross-functional project team on the business perspective and strategic imperatives to inform key project decisions;
• Coach and mentor teams, and conduct & develop training programs to contribute to capability building and knowledge sharing (project management, requirements gathering, business process modeling etc.
• Participate in relevant conferences / speaker events to represent ZS' Health Plan technology offerings.

Qualifications:

• Bachelor's/master's degree in Business Administration, Management, CS, MIS, Healthcare Management or related disciplines;
• 7-10 years of relevant consulting industry experience working on technology delivery engagements within health plans;
• 7+ years of experience in deployment (with business focus), implementation or program management;
• 5+ years of leading teams using standard software development lifecycle (SDLC) methodology;
• Developed network of relationships with Health Plan IT executives;
• Strong credentials and demonstrated success in IT strategy and Enterprise Architecture;
• Expertise in IT solutions relevant to Health Plans; including Analytics, Master Data Management, Advanced data science/ AI, ML, BI/DW technologies;
• Proven ability to lead and influence clients and project teams throughout SLDC lifecycle phases;
• Thorough understanding of the design process, project management principles, client relationship management, and pre-sales activities;
• Thorough understanding of client business concerns to oversee translation into technical inputs;
• Proven relationship-building and maintaining skills with clients and across functional areas;
• Superb verbal and written communication, organization, analytic, planning and leadership skills;
• Ability to manage large, cross-functional teams of 10+ people;
• Forward thinker and self-starter who thrives on new challenges, imagines solutions, and adapts quickly;
• Ability to collaborate with and lead virtual teams of consulting professionals across multiple projects;
• Strong analytical and problem-solving skills;
• A willingness to travel to meet client needs.

Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Considering applying?
At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To Complete Your Application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.
ZS is committed to providing and maintaining a safe workplace. In order to keep its employees safe, ZS recommends that all its employees and contractors be fully vaccinated against COVID-19. Proof of vaccination can be voluntarily provided upon acceptance of offer of employment.
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Find Out More At:
www.zs.com