Director, Marketing Operations

About Ontra
Ontra is the global leader in AI-powered legal technology solutions for private capital investment firms. Our Legal Operating System combines innovative, purpose-built software with a global network of experienced professionals to digitize recurring legal workflows across the full fund lifecycle. We work with the world's leading investment banks, private equity and venture capital firms, direct lenders, law firms, and service providers to reduce the time, expense, and risk associated with contract and fund management.
Our Culture
Ontra is a remote-first company that values the power of connection. We find innovative ways to stay connected, both virtually and in person. By promoting ownership, inspiring creativity, and championing collaboration, Ontra enables you to shape your impact and growth. Our commitment to innovation extends beyond our technology; it's embedded in our culture, and AI plays a crucial role in everything we do.
Our culture is one where belonging is the cornerstone of every interaction, rooted in acceptance and respect for all. Our commitment to inclusion begins at the application process, ensuring a fair and equitable hiring experience that values the unique contributions you bring from day one.
For this job we are currently only hiring candidates based in the United States.
About the team & opportunity
Ontra is seeking a Director, Marketing Operations who will play a critical role within our marketing leadership team. As we continue to scale rapidly, you will partner with the Revenue Operations team to better align the Go-to-Market (GTM) teams, assets, systems, and processes around a coherent set of customer and company goals to accelerate revenue, profit, and value growth.
In this role, you will supply our GTM functions with critical data on our prospects and customers, improve the efficiency and effectiveness of marketing data, and help the business drive revenue and growth. You will lead our Marketing Operations and Business Development Operations teams and partner with cross-functional departments to build out processes.
If you are a highly motivated leader who is an analytical problem solver and thinks creatively about building processes and working with multiple teams to make a big impact on our organization, we'd love to meet you!
What you'll do

• Own the Marketing tech stack, driving overall technology roadmap, identifying areas for optimization, and enabling stakeholders to operate effectively by using the correct data
• Use rigorous data analysis to develop a deep understanding of where the Marketing function is succeeding and where it can improve, surfacing granular insights about the top of our GTM funnel
• Serve as a trusted resource for both the Marketing and Sales organizations
• Establish and share weekly and monthly KPIs with the Marketing and management teams, to understand the impact of Marketing on opportunity generation and revenue
• Create processes to ensure data integrity; set baselines for contact/account accuracy, volume, and consistency across Marketing and Sales systems
• Grow a high-performing remote team of FTEs and agency/contractors to successfully respond to marketing requests within mutually agreed upon SLAs
• Lead efforts to supply our go-to-market functions with critical firmographic, fundographic, and psychographic data on our prospects and customers.

What you'll bring

• Experience: 8+ years of Marketing Operations experience required
• Team Leadership: 2+ years of experience leading a remote team, and proven ability to hire, develop, and train A players
• Technology: Marketo certification required; advanced skills in Salesforce, Marketo, Sigma (or other data visualization platforms), and Excel/Google Sheets; familiarity or experience with 6sense is a plus
• Strategic Problem-Solving: You identify creative solutions to problems and understand the big picture and the real impact of issues; you can hold your own and make meaningful arguments around important decisions
• Strategic Communication: Ability to effectively share ideas across a variety of mediums, engage in discourse with senior stakeholders, and feel comfortable advocating for ideas using data
• Analytical skills: Ability to structure and process qualitative and quantitative data and draw insightful conclusions from a number of data points while always thinking big picture
• Intellectual curiosity: Quick learner, able to quickly and proficiently understand and absorb new information
• Teamwork: Establish collaborative working relationships with peers and supervisors and be able to work efficiently with team members across different departments
• Detail-Oriented: Ensure that important details do not slip through the cracks or derail a project
• Proactive: Identify problems and solutions on your own, not waiting for others to tell you what to do
• Organization and Planning: Plan, organize, schedule, and budget in an efficient, productive manner while focusing on key priorities

Pay TransparencyOntra takes individual candidate location, experience, and skills into consideration when determining compensation. The base pay range is listed below. Additionally, all positions are eligible for unit-based equity grants.
Some positions may be eligible for additional compensation, such as commission or other variable compensation structures, which is not included in the below base pay range.
If you are selected to participate in our interview process, your Talent Acquisition Partner will share more details about the total compensation package for the role.
Base Pay Range
$176,000 - $264,000 USD
Hiring Locations
We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.
United States
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington
APAC
Hong Kong, Singapore
EMEA
United Kingdom
Benefits Snapshot • Remote-first working policy, with office hubs in SF, NYC, Santa Barbara, and London
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and benefits
• Monthly phone and internet reimbursement
• Company-sponsored LinkedIn Learning accounts, department budgets for professional development, and robust onboarding program
• Various options for medical, dental, and vision insurance
Travel
Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.
Inclusivity
Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] .
Personnel Privacy Notice: https://bit.ly/46lVT74
Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.
Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.
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