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AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The NetSuite Systems Analyst is responsible for leading the analysis, implementation, and optimization of business applications that support core business functions. This role involves working closely with business stakeholders to understand requirements, translating them into technical specifications, and guiding cross-functional teams to deliver solutions that meet the organization’s objectives. As a NetSuite Systems Analyst, this individual also provides mentorship to junior analysts, ensures best practices are followed, and leads more complex initiatives related to system improvements and business process automation.
Duties and Responsibilities
- Lead the analysis and design of business processes and systems, identifying areas for improvement and providing strategic recommendations
- Collaborate with business stakeholders to gather, document, and analyze complex business requirements for new system implementations or enhancements
- Translate business needs into detailed technical specifications for the business applications and development teams
- Provide guidance and mentorship to junior analysts, ensuring the delivery of high-quality solutions
- Drive the testing and validation of system changes, leading user acceptance testing (UAT) and ensuring solutions meet business objectives
- Act as the primary liaison between business stakeholders and technical teams, ensuring clear communication and alignment of project goals
- Develop and maintain detailed process documentation, including business workflows, system configurations, and user guides
- Lead continuous improvement initiatives by identifying opportunities to leverage new technologies and streamline business processes
- Ensure best practices are followed in requirements gathering, analysis, testing, and deployment across the team
- Assist in training and supporting end-users, ensuring smooth adoption of new systems and enhancements
- Stay current on industry trends, tools, and best practices in business analysis and enterprise systems
- Other job duties as assigned
Qualifications
- Minimum Required – 5+ years in a business analysis role, preferably working with business applications and functional teams.
- Preferred – 2+ years experience as a NetSuite Business Applications Analyst
- Expertise in business applications such as ERP, CRM, or other enterprise systems, including the ability to translate business requirements into technical specifications
- Advanced understanding of business process analysis and optimization techniques
- Strong problem-solving and analytical skills, with experience leading complex projects
- Excellent communication skills, with the ability to engage and collaborate with both business stakeholders and technical teams
- Experience in conducting user acceptance testing (UAT) and overseeing system validation processes
- Ability to mentor and lead junior team members, ensuring adherence to best practices in business analysis
- Familiarity with project management methodologies, such as Agile or Waterfall, is a plus
- Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously
- Proficiency in business analysis tools such as UML, as well as tools like Jira, Confluence, or Microsoft Project
- Knowledge of data analysis and reporting tools is a plus
Physical Requirements
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
AHEAD Chicago, Illinois, USA Office
401 N Michigan Ave, Chicago, IL, United States, 60611
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
