Infrastructure Systems Architect

GoHealth Intro

GoHealth is a leading health insurance marketplace and Medicare-focused digital health company. Through the efficient, multi-tiered guidance of our highly specialized licensed insurance agents, GoHealth meets Medicare consumers where they are in their enrollment journeys and empowers them to choose the plan and carrier best suited for their healthcare needs. Our extensive industry expertise, including the use of data science and machine learning with key investments in proprietary technology, helps consumers cut through the confusion and enroll confidently.

Why Apply

As an industry leader in the Medicare marketplace, we are compelled to not only embrace change but to actively be the change to adapt to our consumers complex needs. We believe in hiring risk-takers, innovators, and collaborators within our industry to create individualized, simplified healthcare solutions for our beneficiaries.

Our #TeamGoHealth employees are at the core of our collective success; that's why we are committed to discovering the best in-class talent and ensuring that each team member receives the development tools and support they need to flourish in their professional endeavors.

We also understand that you may not check every box in our requirements list -- most applicants don’t! In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply today!

About the role:

The Infrastructure Systems Architect is responsible for Azure, AWS, Active Directory and related solutions in the organization.  This role designs, manages, deploys and supports the systems and identity technology ecosystem for the organization.  The Infrastructure Systems Architect works with Infrastructure Operations, IT Support Operations and the Security Operations teams to define and deliver secure and supportable computing and organizational needs.

What you’ll do:

• Set technical direction and standardization for Infrastructure Operations, setting goals, creating roadmap and documentation and execution on projects
• Design, implement and refine systems configuration standards including Windows and Linux machines across Azure and AWS
• Technical and strategic ownership of Active Directory and Okta identity solutions
• Leadership on SSO/connectivity solutions across AWS, Azure and On-Prem
• Create comprehensive solutions that address business needs, user requirements, security, scalability, performance and industry trends across Azure, AWS and M365 as well as connected solutions
• Monitor and optimize systems performance, ensuring a seamless user experience.
• Manage infrastructure incidents as part of the overall incident management system.
• Act as Tier 3 user technical support, providing an escalation path for the Support Operations team.
• Provide technical direction to Infrastructure and Support Operations for standards and technology selection to support organizational goals.

What we’re looking for:

• Bachelor's degree in computer science, Technology, Engineering, Math or relevant field of study
• 8+ years’ hands-on technical experience supporting and implementing large-scale Active Directory environments
• 8+ years’ experience supporting Windows and Mac devices in a mid-size (1-2k user) enterprise environment
• Excellent communication skills and ability to effectively communicate technical concepts to non-technical people
• Extensive knowledge of Microsoft solutions and products for systems environments
• Strong analytical and critical thinking skills
• Architectural design and maintenance experience with Active Directory and connected AWS spaces
• Demonstrated problem-solving skills with a history of hands-on, detail orientation
• Proven ability to work with a team to successfully complete projects on time and meet all deliverables
• An innovative thinker that thrives in a fast-paced environment

Location: hybrid (Chicago, IL)

Perks/Benefits:

• Open vacation policy
• 401k program with company match
• Medical, dental, vision, and life insurance benefits
• Flexible spending accounts
• Commuter and transit benefits
• Subsidized Lunches
• Professional growth opportunities
• Casual dress code
• Generous employee referral bonuses
• Happy hours, ping-pong tournaments, and more company-sponsored events
• Subsidized gym memberships
• GoHealth is an Equal Opportunity Employer

Perks/Benefits:

• Open vacation policy
• 401k program with company match
• Medical, dental, vision, and life insurance benefits
• Flexible spending accounts
• Commuter and transit benefits
• Subsidized Lunches
• Professional growth opportunities
• Casual dress code
• Generous employee referral bonuses
• Happy hours, ping-pong tournaments, and more company-sponsored events
• Subsidized gym memberships
• GoHealth is an Equal Opportunity Employer

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