Lead Content Strategist (Contract)

Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership.

Bounteous x Accolite brings together 5000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data-driven digital experiences, we create exceptional and efficient business impact and help our clients win. 

Bounteous x Accolite is looking for a Lead Content Strategist with a passion for creative problem solving. This is an opportunity to expand our overall content strategy practice by delivering user-centered information architectures and content plans for a variety of clients, contributing to the growth of our practice, and mentoring team members. The ideal person in this role knows how IA and content strategy can impact everything from user experience to content marketing to brand and business goals. The Lead Content Strategist is an inclusive collaborator and leader on a project team.

Role & Responsibilities

• Lead creation of detailed content strategy deliverables with limited oversight, including governance models and workflows, content models, taxonomies, information architecture and relationship documents, content audits & inventories, voice and tone guidelines and research findings.
• Produce cohesive strategy, research, and design documents that contextually address business needs, user needs, and best practices.
• Facilitate discovery activities with limited oversight such as content workshops, stakeholder interviews, audits, expert reviews, competitive reviews, etc.
• Critique discovery research findings and apply findings as appropriate to the solution.
• Conduct research activities such as content testing, card sorting, taxonomy testing, persona development, and user journeys.
• Collaborate within multi-disciplinary teams to create innovative, best-in-class, customer-centric solutions.
• Contribute to the establishment of experience design standards, deliverables and methodologies within the organization.
• Stay informed and share insights on digital best practices, trends, and tools.
• Participate in the planning and tracking of content strategy activities and deliverables across projects and accounts.

Preferred Qualifications

• BS/BA/BFA in library science, graphic design, visual communication, or other design- or information- related fields; or equivalent experience
• Experience with different CMSs, DAMs.
• 5-8 years of experience as a content strategy professional
• Demonstrable experience presenting work to clients, facilitating and leading workshops, and moderating stakeholder interviews
• Experience connecting content strategy activities to demonstrable user, business, and brand value
• Strong background in taxonomy, information architecture, human factors
• Ability to create and lead content audits, content inventories, information structures, governance plans, copy, sitemaps, taxonomies, content models, user journeys, and process flows
• Ability to manage several high-profile projects simultaneously 
• Consulting/agency experience is a plus
• In-depth knowledge of testing platforms such as Optimal Workshop or similar, and design and presentation software such as Microsoft Office
• Ability to communicate with all levels of management and staff to achieve desired outcomes and build strong alliances and relationships
• Excellent listener with a passion for content strategy

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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

Bounteous x Accolite is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous x Accolite. Bounteous x Accolite does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous x Accolite community.

Bounteous x Accolite is willing to sponsor eligible candidates for employment visas.

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