Payment Operations Manager
As Payments Operations Manager, you’ll get to:
- Reporting to the VP Operations, work closely with Pangea’s operations and product teams to drive projects from concept through delivery.
- Serve as the primary liaison between product and operations ahead of new product launches.
- Act as the central point of contact for Pangea’s new initiative task force, ensuring that the executive team has the necessary information to assess risk related to new products and growth opportunities.
- Assess progress to OKRs and support key Operations initiatives
- Lead twice-annual company-wide holiday preparedness efforts to ensure that Pangea’s quality scales with volume and be on point through holiday
- Manage analyst reconciling payment files and confirming business volumes match monthly invoices for AP
- Support projects related to reducing cost and increase efficiency of payment operations
- Support prioritization of new bugs from an Operations perspective
- Coordinate with Treasury team for visibility to global FX strategy
The ideal candidate will have:
- A bachelor's degree.
- 6+ years of experience in project or program management.
- Experience leading end-to-end program delivery across large teams.
- Record of driving change and communicating results to stakeholders and senior leaders.
- Willingness to engage the team in solutioning before escalating.
- Track record of driving results and projects to completion on schedule and on budget.
- Strong attention to detail; you are someone that digs in and understands every aspect of the project.
- The passion to continuously learn and when something isn’t clear you take the initiative to figure it out.
- Excellent written and verbal communicator, providing clear and concise updates to executive management and to all stakeholders in the organization
- Critical thinker with strong analytical skills.
- Ability to thrive within an exciting and fast-paced environment with audacious goals.
Bonus points if you have:
- Formal project management education or certification.
- A master's degree.
- Experience working in a highly regulated environment such as financial services.
#BI-Hybrid #LI-Hybrid
Benefits & Perks:
- Flexible scheduling includes a hybrid work model with in-office days from Tuesday to Thursday and the option to work from home on Mondays and Fridays. Additionally, we offer select fully remote opportunities.
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching plus a ROTH option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer day…Plus so much more!
About Pangea:
Pangea offers a smarter way for people to move money around the world to friends and family. Founded in 2012, Pangea started with a mission to revolutionize the remittance industry by providing customers a powerful, easy-to-use mobile application to send money internationally. Since then, we have grown to offer additional products and services to help underbanked immigrants gain financial independence.
Pangea operates as an independent subsidiary under Enova International (NYSE: ENVA). Also headquartered in Chicago, Enova is a leading financial technology company offering accessible credit to millions of customers. Together, Pangea and Enova are on a mission to help hardworking people get access to fair financial services.
As Pangeans, we value introspection, accountability, empowerment, excellence, and above all, kindness. We believe in a fierce dedication to customer experience. We know that diversity is the key to innovation and creativity. If you have a growth mindset and you thrive under pressure, you’re a great fit for our team!
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
