Sales Account Director (Social Commerce)

Kargo creates breakthrough cross-screen ad experiences for the world’s leading brands and publishers. Everyday, our 600+ employees bring the power of their creativity and diversity to radically raising the bar on what mobile, CTV, AI, social, and eCommerce can do to wow consumers and build businesses. Now 20 years strong, Kargo has offices in NYC, Chicago, Austin, LA,  Dallas, Sydney, Auckland, London and Waterford, Ireland. Humble brag: In 2024, Kargo was recognized as a Best Place to Work by Ad Age and Built In. 

Who We Hire

Success takes all kinds. Diversity describes our workforce. Inclusion defines our culture. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, perform essential job functions, and receive other benefits and privileges of employment. 

Title:  Sales Account Director

Job Type:  Full-time; In-Office Hybrid Required

Job Location:  Chicago, IL

The Opportunity

The Sales Account Director is responsible for successfully cultivating relationships with high-value prospects and winning new business opportunities for our digital marketing services. You have a passion for digital marketing and shopper analytics, selling its value to large brands. The Sales Account Director will work with a dynamic team, engaging with leading brands and helping them solve their business challenges. You are are not intimidated by uncertainty and pushback. You're an articulate storyteller, creative, and relatable sales professional, with extensive knowledge and experience in selling solutions.

The Daily To-Do

• Strategically maps an organization to understand who the buyer is, and their motivations and independently creates a plan to move the buyer through the sales path
• Gets a premium value for services through a full solution several-step sales process
• Is customer-centric: wants what's best for the customer while maximizing value for the organization
• Cultivates relationships post initial sale to manage and close upsells
• Drives SaaS and Services sales of high-end, high-touch across major social platforms, META, Snap, etc with large value advertising propositions
• Builds and manages a pipeline in order to maintain consistent, substantial levels of performance
• Collaborates with other members of the Sales and Client Services team
• Succinctly communicates the value of SaaS and Services solutions through chains of command; selling from C suite to VP and Director levels
• Conducts detailed analysis of deals won and lost, in order to gain an understanding of closing ratios for future deals and forecasting
• Operates enthusiastically with a clear understanding of the company’s vision
• Presents the company’s vision to brands, wins their trust, and becomes a trusted advisor
• Identifies what services to stitch together to formulate a solution and clearly develops and delivers a story to convey

Qualifications : 

• 5+ years of SaaS or Services AdTech/MarTech sales experience in a solution selling role is a must
• Experience selling to retailers, grocery, and e-commerce brands
• Experience selling social advertising solutions (Facebook/Meta, Pinterest, Snap, and TikTok)
• Demonstrated ability to close enterprise deals annually. Works through all buyer concerns, convinces a skeptical buyer, and pushes a deal through when it encounters friction
• Understand how to cultivate a lead/account from a cold call to a buyer
• Knows how to navigate complex organizations to evangelize Kargo Commerce’s value proposition to all necessary stakeholders
• Should not be deterred by failure, is resilient and proactive. Has strong self-esteem and is unfazed by rejection
• Experience in prospecting new clients and developing a client-direct relationship
• Empathy, strong communication skills, and a deep respect for the power of collaboration
• Excellent problem-solving, organizational, and analytical skills
• Ability to communicate with technical team members, both verbally and in writing
• A learning mindset, regardless of level of experience

Follow Our Lead

• Big Picture:   kargo.com
• The Latest:  Instagram (@kargomobile) and LinkedIn (Kargo)