The Senior Client Services Specialist will act as the primary contact for clients, managing escalations and operational inquiries, while providing high-quality customer service. Responsibilities include documentation, compliance adherence, and facilitating business process improvements within the financial services industry.

The Senior Client Services Specialist at Apex Fintech Solutions is responsible for managing client relationships, resolving escalations, and ensuring high-quality customer service for Brokerage firms and investors. This role involves collaborating with internal teams, maintaining documentation, and supporting process improvement initiatives while adhering to compliance and operational standards.