As a Network Operations Associate at FourKites, you will be responsible for managing customers and carriers through relationships and technical expertise. You will onboard carriers, provide regular updates to customers, collaborate cross-functionally, and achieve individual OKRs and KPIs.

The Implementation Manager at FourKites has full ownership of customer satisfaction and on-time delivery throughout the Implementation phase. Responsibilities include leading web-based kick-off meetings, creating project plans, configuring the FourKites platform, and managing the implementation budget. The role requires strong relationship-building, problem-solving, and technical skills to build long-term partnerships with clients.