As a Network Operations Associate, you will manage the onboarding of carriers, navigate enterprise software, and collaborate with customers to enhance their experience. Your role involves problem-solving, maintaining accurate records in a CRM, providing updates on progress, and working with various teams to improve operations and product offerings.

The Carrier Operations Specialist at FourKites manages customer and carrier experiences using technical expertise. Responsibilities include onboarding carriers, leading calls, solving operational problems, maintaining CRM records, and collaborating across teams. The role involves a mix of project management and customer engagement with a focus on achieving quarterly goals.