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Top Operations Jobs in Chicago, IL
The Complex Claims Representative handles lower to moderate complexity claims, manages an inventory of claims, verifies policy coverage, communicates with insureds, and conducts investigations. Responsibilities include ensuring customer satisfaction, establishing reserves, exercising judgment on liability, negotiating settlements, and identifying fraud opportunities.
The Workers Compensation Claims Representative manages low to moderate complexity commercial claims under supervision, ensuring compliance with company protocols. Responsibilities include investigating claims, verifying policy coverage, maintaining documentation, and authorizing disbursements, while contributing to customer satisfaction and achieving quality standards.
Lead and execute a comprehensive Vulnerability Management program, partnering with asset owners and managed service providers to ensure secure configurations. Develop policies and metrics, manage the remediation of vulnerabilities, and mentor a team, all while fostering a culture of continuous improvement and security awareness.
The Administrative Assistant II provides complex administrative support, resolving issues, drafting communications, coordinating meetings, and participating in special projects while maintaining high organizational skills. This role requires collaboration with management and business units.
The Actuarial Consulting Director will manage and implement complex actuarial studies and pricing strategies for General Liability, provide consultancy to underwriting, influence pricing through analytics, and monitor profitability trends while leading projects and teams.
The Senior Ceded Re Claims Analyst investigates and processes ceded reinsurance claims while ensuring compliance with contracts. They analyze claims to determine liability, secure necessary information, and pursue outstanding balances, while also monitoring claim aging and providing guidance to junior staff.
Officer position responsible for providing overall risk control excellence through ownership of the commercial auto line of business. This role involves analyzing trends, collaborating with various business units, and implementing strategies to promote profitable growth. The ideal candidate should have 15+ years of auto line risk control experience and expertise in the auto-related industry trends.
The Auto General Liability Claims Director manages a team of claims professionals, ensuring effective operations, employee performance, and customer satisfaction. Responsibilities include driving profitability through expense management, overseeing claim protocols, utilizing data analytics for performance improvement, and ensuring compliance with regulations.
The Billing & Collections Coordinator manages customer interactions related to billing and policy status, conducting follow-ups via phone and email to resolve aged receivables. Responsibilities include financial data reconciliation, issue resolution, maintaining documentation, and identifying process improvement opportunities, all while providing excellent customer service.
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