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The Senior Vendor Program Manager will drive operational efficiency, manage vendor relationships, and lead programs to enhance member experience in a regulated environment, collaborating with cross-functional teams and developing vendor health metrics.
The Senior Technical Program Manager will lead cross-functional teams to deliver complex software development programs. Key responsibilities include managing risks, executing roadmap planning, ensuring clarity and alignment across teams, and improving processes. The role requires strong organizational skills and the ability to communicate effectively with executives.
As a Complaints and Regulatory Adherence Program Manager, you will drive business risk assessment and regulatory workstreams, perform root cause analysis of complaints, and collaborate across departments to enhance compliance and reduce complaints through effective project management and process improvement.