Teams at Lessen LLC

Handle escalated customer inquiries and complex service projects, manage scheduling and vendor communication, act as final escalation before Team Lead, run reports/analysis, train team members, and maintain client satisfaction and data confidentiality. Works specified weekend/evening schedule.

The Senior Software Developer oversees a team, manages software development processes, implements methodologies, and mentors junior developers, while ensuring high-quality enterprise-grade software delivery.

Serve as primary relationship owner for a portfolio of residential client accounts. Analyze performance and KPIs, resolve client issues, coordinate cross-functional teams, monitor projects (rehabs/turns/maintenance), recommend solutions, support contract and pricing discussions, and drive account growth and operational improvements.