Top Customer Success Jobs in Chicago, IL
The Customer Support Representative will provide technical support and assistance to B2B clients, handling requests through phone and email, troubleshooting issues, and ensuring a high level of customer satisfaction. This role requires effective communication, organization, and teamwork to enhance customer experience and resolve challenges efficiently.
As a Customer Success Manager, you'll manage and grow revenue within established client accounts, ensuring customers leverage Keeper’s cybersecurity solutions effectively. Responsible for maintaining relationships, negotiating contract renewals, and advising clients on best practices, you'll work independently while exceeding sales targets.
The Implementation Specialist at Keeper Security will lead the onboarding and adoption of their cybersecurity solutions for clients. Responsibilities include configuring software to fit client needs, providing technical support, maintaining records, gathering feedback, and managing multiple projects while ensuring timely delivery and effective communication.
The Implementation Specialist will onboard and support clients using Keeper's cybersecurity software, tailoring solutions to fit client needs, troubleshooting issues, and maintaining project records while managing multiple implementation projects simultaneously.
Top Companies in Chicago, IL Hiring Customer Success Roles
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