Top Customer Success Jobs in Chicago, IL

The Senior Benefits Specialist at Inspira Financial will manage and administer the company's benefits and retirement programs, serve as a liaison between brokers and carriers, provide support for employee benefit matters, and lead the open enrollment process. The ideal candidate will have attention to detail, be client-oriented, and thrive in a fast-paced environment.

As the Director Customer Success, Covered Entities, you will lead the market success of Kalderos Drug Discount Management solutions for covered entities, ensuring transparency and trust in drug discount programs. You will manage a team and support operations to drive customer satisfaction and growth.

Handling new business and renewal rating transactions, including quotes and pricing revisions for multiple lines of business within Middle Market or Specialty Lines. Reviewing incoming business transactions, performing manual rating functions, gathering data for underwriting decision process, and providing policy service support to underwriters. Making recommendations for process improvements and acting as a resource for peers.

As a Bilingual Customer Service Representative at Beyond Finance, you will provide superior customer service to clients enrolled in financial hardship programs, anticipating needs, educating clients, and resolving inquiries efficiently. This remote position requires weekend and evening availability. Strong interpersonal skills, bilingual proficiency in Spanish, and a Bachelor's degree are preferred qualifications.

As an Application Support Specialist, responsible for providing technical assistance to end-users on software applications, troubleshooting issues, collaborating with development teams, monitoring performance, and contributing to continuous improvement efforts.

The Customer Support Representative provides assistance and support to clients globally, responds to client queries, escalates issues, documents actions, contributes to process improvement, and attends client meetings as required.

Lead the North American Customer Success Engineering team at Cloudflare, ensuring customer success by developing specialists, building relationships, and driving adoption of Cloudflare solutions. Collaborate with various teams to align customer strategies and deliver great outcomes. Mentor and guide team members for successful client engagements. Responsible for customer adoption, retention, and satisfaction across all solution areas.